AVP Retail Relationship Manager-North King County

First Financial Northwest Bank continually strives to recruit the most talented, motivated employees in their respective fields.  By providing interesting work, opportunities for personal and professional growth, plus an environment that values teamwork and work-life balance, we are able to attract and retain outstanding individuals.   We pride ourselves on providing excellent benefits, competitive salaries and the opportunity for participation in the company’s long-term success.

Bring your enthusiasm to a company that’s eager to put your talents to use.

Retail Relationship Manager

Position Purpose:  Our Retail Relationship Managers are the driving force behind business development and deposit balance growth in our retail branches.   They are also the team leader responsible for maintaining operational excellence while providing an outstanding customer experience.  

This role is responsible ensuring that we provide a full range of consumer and business products to our customers and will be expected to have in-depth and detailed financial conversations.  This position is a perfect fit for an elite salesperson who is motivated by the opportunity to develop a newly built location while mentoring and developing their team.

Are you a dynamic leader with an entrepreneurial spirit that has a proven record of driving deposit balance growth?  If you are excited about the opportunity to lead the growth of a branch from the ground up, we want to talk to you!

This will be a floating position. You will be scheduled to provide coverage in any location within territory. 

Bothell, WA
Crossroads-Bellevue, WA
Issaquah, WA

Primary Responsibilities

• Open consumer and business deposit accounts and take HELOC applications
• Demonstrate advanced knowledge about products, rates, account opening and closing, and counseling customers on FDIC insurance issues.
• Ensure branch operations comply with all policies, procedures, and regulatory requirements
• Represent the bank in community activities
• Coach and mentor staff daily and ensure a high level of banker performance
• Proactively assess clients' financial information by completing a Needs Assessment to determine total current and future financial needs. Summarize and discuss the opportunities uncovered; recommend, present, and sell appropriate products and services.
• Achieve business development relationships and sales goal results by effectively partnering with other lines of business and referral partners as needed
• Maintain and service a book of clients by proactively contacting them via phone and e-mail
• Process daily transactions and run a cash drawer while conducting cross-sells to create new business and extra services
• Be an innovative member of the team that is self-driven and is eager to contribute to the long-term success of the bank
• Other duties as assigned.
• Ability to travel to other branches based on staffing needs.
• Reliable transportation and ability to travel within territory. 

Desired Experience

• 5+ years’ experience in the banking/financial services industry
• Strong leadership skills with experience building and managing a results-driven team

Preferred Education/Training

• Bachelor’s Degree in a business-related field or equivalent combination of education and work experience.
• DNA experience a plus.
• NMLS certified.

For over 95 years, we have built our reputation as a provider of financial solutions, a concierge of professional connections, and a partner in community service. Be a part of the next generation of First Financial Northwest Bank and join the excitement!  

First Financial Northwest Bank (FFNWB) is proud to be an Equal Opportunity Employer. FFNWB does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.